The government’s universal credit system is not – and may never – deliver value for money, according to a public spending watchdog.
Universal credit has been introduced in England and which is already used in parts of N Ireland. In a recent highly critical report, the National Audit Office (NAO) concludes that the single payment scheme may cost more than the benefits system it replaces. It added that it might never be known if it will achieve its stated goal to increase employment.
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